FAQ

  

Frequently Asked Questions
 
Why should my child swim?
 
EKSC is the premier youth sports program in the Edmonton area. There are many benefits to getting your child involved in competitive swimming. 

 

  • Swimming promotes physical development
  • Swimming develops aerobic endurance and is one of the most beneficial forms of cardiovascular exercise.
  • Swimming enhances a child’s natural flexibility and promotes muscle development.
  • Swimming develops superior coordination.
  • Swimming is the most injury-free of all children’s sports.
  • Swimming is a sport that will bring children fitness and enjoyment of life.
  • Swimming promotes time management and is one of the top academically achieving sports.
  • Swimming is an important safety skill for young children.

What is the Free Swim Week Trial Period?

 
The free Two Week Trial Period (Sept 8th, 10th, 11th, 14th, 15th, 17th and 18th 2009) at the start of each season is held so your child has an opportunity to come out and see if they enjoy the sport of competitive swimming. Other Free Swim Weeks are held from time to time during the season but anyone can try out the program anytime. Each of our pools: Confederation, Bonnie Doon and Jasper Place, will have certified coaches on deck and ready to evaluate your child’s ability level and place he/she into the appropriate group. We accept swimmers who can complete one length of the pool and up.
 
Swimmers should be ready to swim and have a swimsuit, towel and goggles.
 
If you are a senior level swimmer, please send us an email at officeeksc@gmail.com before coming to a tryout.
 
How do I schedule a tryout?
 

EKSC offers drop-in tryouts at all of our locations. Be sure to look at the specific information on the website (www.eksc.com) for each of our pools.

  • Kinsmen
  • Confederation
  • Bonnie Doon
  • Jasper Place
How do I register?
 
You can register on-line at www.eksc.com and follow the instructions under ‘Membership Info’.                   
 
When will I know that I am registered for EKSC?
 
You will be registered after you fill in the forms on the club website, pay the registration fee and provide the completed paperwork to the Keyano Club Office. Office hours can be found on the club website. Once you have been registered, you will receive and email from our website with log-in instructions to access your account. Please log into the website to review your information. If you have not received log-in instructions 15 days after you sent in your registration, please email us at officeeksc@gmail.com or call 780-432-9448 ext. 223.
 
When and how do I receive my bill?
 
Every month on the night of the 20th prior to the actual billing month, an invoice is created online. All activity in the system at that time will appear on your invoice which will be sent out by email on the 21st of the billing month. All other activity after the 20th will be on your next invoice the following month. In order to view your bill log into the website using your email address provided to you by EKSC.
 
How do I pay my bill?
 
Bills can be paid online via PayPal or by cash/cheque at the Keyano Office.
 
When are payments due to EKSC?
 
Invoices are sent to you via email on the 21st of each month. All payments are due on the 1st of each month.  Any payments received after that day of the month are considered late. Our late fee is $20.00 per month.
 
How do meet entries work?
 
At the beginning of every season, our coaching staff publishes a meet schedule. This season’s schedule is currently located under “Team Info”. The swim meet entry procedure can be found in the same location.     
 
How can I cancel my membership?
 
If you wish to cancel your membership, we need a written notice. Your written notice should be sent to officeeksc@gmail.com stating you wish to withdrawal. You will be responsible for all applicable fees as per the club financial policy.
 
What if my swimmer wants to take a break from swimming for a couple of months?
 
If you wish to become inactive from the club, we need written sent by email to officeeksc@gmail.com. A $100.00 administration fee per swimmer will be assessed for swimmers becoming inactive. If inactive for less than 150 days, a reactivation fee of $100.00 per swimmer will be charged upon returning. Inactivity for medical reasons is not subject to the reactivation fee. 
 
Who do I talk to if I have a question about my bill?
 
If you have a question regarding your bill, send your inquiry to officeeksc@gmail.com or call the Keyano office at 780-432-9448 ext. 223.
 
How often would my child swim?
 
In order to find out when and where your child swims please consult the website at www.eksc.com. You will find a complete list and schedule of all practice times and locations of your child’s group listed there.
 
What are the costs?
 
All costs can be found under “Membership Info”. 2009-2010 Keyano Registration Info and Swim Team Fees.
 
When does the program start?
 
September 8, 2009 – September 18, 2009 marks the first two weeks of the season. Swimmers can join the team anytime during the season.